This legal notice governs the use of the website https://parkinglido.com (hereinafter, THE WEBSITE), owned by Autos Lido S.A. (hereinafter, the OWNER or the WEBSITE OWNER).
In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following identification details are provided:
You may contact the OWNER through the following means:
Communications between users and the OWNER may be carried out through any of the means indicated above.
The OWNER holds, for the exercise of its activity, the corresponding administrative licence granted by the Directorate General of Transport of the Junta de Andalucía, no. 10424252-1.
Access to and/or use of THE WEBSITE grants the status of user and implies full and unreserved acceptance of these conditions, without prejudice to any specific conditions that may apply to certain services.
THE WEBSITE is freely accessible and free of charge, without prejudice to the fact that certain services may require prior completion of forms or acceptance of specific conditions.
Users undertake to provide truthful, up-to-date and complete information in the forms provided, and are responsible for any false, inaccurate or outdated statement.
Users undertake to make proper use of the content and services of THE WEBSITE and, in particular, not to use them to:
All content on THE WEBSITE, including but not limited to texts, photographs, graphics, images, icons, designs, software, source code, trademarks, trade names and other distinctive signs, is owned by the OWNER or by third parties who have authorized its use, and is protected by current regulations on intellectual and industrial property.
Access to THE WEBSITE does not grant users any right of exploitation over the content, beyond what is strictly necessary for browsing.
The reproduction, distribution, transformation, public communication, making available or any other form of exploitation, in whole or in part, of the content without prior written authorization from the rights holder is prohibited.
The inclusion of links to THE WEBSITE by third parties does not imply any relationship between the OWNER and the owner of the site from which the link is made, nor does it imply approval, supervision or acceptance of its content or services.
The OWNER is not responsible for the use made by each user of the materials available on THE WEBSITE or for actions taken on the basis of the information provided.
The content of THE WEBSITE is informative in nature and is provided without absolute guarantees of availability, continuity, accuracy or timeliness. Within the limits permitted by law, the OWNER assumes no liability for damages arising from:
The OWNER may modify this legal notice and the other legal texts of THE WEBSITE at any time. The new conditions shall apply from the time of their publication and shall remain in force until replaced by others duly published.
THE WEBSITE may contain links to third-party pages. The OWNER is not responsible for their content, operation, availability, privacy policies or practices, nor does it guarantee the absence of incidents on such external sites.
The OWNER reserves the right to deny or withdraw access to THE WEBSITE and/or the services offered, without prior notice, from users who fail to comply with these conditions.
If any user or third party considers that there are facts or circumstances revealing the unlawful nature of the use of any content or activity on THE WEBSITE, they must notify the OWNER, properly identifying themselves and specifying in a reasoned manner the facts reported.
The administrative information provided through THE WEBSITE does not replace the official publication of provisions, regulations, acts or agreements that must be formally published in official gazettes or journals, which are the only instruments that certify their authenticity and content.
The relationship between the OWNER and the user shall be governed by current Spanish law. Any dispute shall be submitted to the Courts of Málaga, unless the applicable regulations establish a different mandatory jurisdiction for consumers and users.
Data controller: Autos Lido S.A., CIF A29127636, with registered address at Avda. Comandante García Morato 48, 29004 Málaga, Spain, and contact email parking@autoslido.es.
This privacy policy may be updated whenever necessary to adapt it to legislative changes, criteria of supervisory authorities, technical modifications to THE WEBSITE or changes in the processing activities carried out.
Users are advised to review this policy periodically in order to know the version in force at any given time.
The personal data provided through THE WEBSITE will be processed for the following purposes: handling requests for information or contact, managing reservations and service contracting, providing the requested services, managing incidents, handling complaints, carrying out administrative and invoicing procedures and, where there is consent or another sufficient legitimate basis, sending commercial communications related to the OWNER’s services.
The legal basis for processing depends on the specific purpose and may consist of the performance of a pre-contractual or contractual relationship, compliance with legal obligations, the OWNER’s legitimate interest in managing its activity and the security of THE WEBSITE, or the consent of the data subject where required.
Where processing is based on consent, users may withdraw it at any time, without affecting the lawfulness of the processing previously carried out.
As a general rule, data will not be disclosed to third parties except where required by law, by contractual necessity or where indispensable for the proper provision of the service, for example to technological, hosting, messaging, payment gateway, support or security providers, who shall act as data processors where appropriate.
Where third-party providers have access to data on behalf of the OWNER, such access shall take place with the safeguards and contracts required by the applicable data protection regulations.
Users guarantee that the data provided are truthful, accurate, complete and up to date. Where users provide data concerning third parties, they declare that they have informed them in advance and have sufficient legal basis to do so, releasing the OWNER from any liability arising from failure to comply with this obligation.
Data subjects may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw consent where applicable, by sending a request to Autos Lido S.A., Avda. Comandante García Morato 48, 29004 Málaga, Spain, or by email to parking@autoslido.es. Likewise, if they believe their rights have not been properly addressed, they may file a complaint with the Spanish Data Protection Agency.
In contact forms and other forms collecting personal data through THE WEBSITE, users must expressly accept the privacy policy where requested. If the system requires a consent box to be checked, the form cannot be submitted without completing that requirement.
Personal data shall be kept for the time necessary to fulfil the purpose for which they were collected and, thereafter, for the periods required by the applicable regulations in order to deal with possible legal liabilities. The OWNER applies appropriate technical and organisational measures to protect personal data and preserve their confidentiality, integrity and availability.
THE WEBSITE may use cookies and similar technologies. For more information about their use, purpose, types and how consent is managed, users may consult the specific section of the Cookies Policy.
Any user wishing to contract the services offered by Parking Lido must first read and accept these General Terms and Conditions of Contract and service provision.
These terms generally govern the services provided by Parking Lido, the trade name used by Autos Lido S.A. for its parking activity and associated services, and constitute the legal framework of the contractual relationship with the customer.
The service shall be governed by these conditions and, failing that, by Law 40/2002 of 14 November regulating the vehicle parking contract.
The purpose of the contract is to regulate the conditions for the provision of the services offered by Parking Lido directly or through https://parkinglido.com (hereinafter, the PORTAL).
The services offered may include, among others, the following:
Charges may be calculated in full 24-hour periods, with the cut-off time indicated at any given moment by the company or published on the PORTAL.
The services may be contracted through the PORTAL, by telephone or directly at the parking facilities.
The duration of the contract shall be that agreed in each reservation, service order or specific contract, without prejudice to extensions or reductions resulting from changes notified by the customer or circumstances of the service.
These terms are offered by Autos Lido S.A., registered in the Commercial Register of Málaga, Volume 1390, Book 303, Folio 43, Sheet MA-11451, Entry 1, with CIF A29127636 and registered office at Avda. Comandante García Morato 48, 29004 Málaga, Spain.
And, on the other hand, by the customer, whether a natural or legal person, who makes the reservation or contracts the service and delivers the vehicle for safekeeping at the time of formalising the service order or equivalent document.
These conditions are provided in Spanish. Versions in other languages, if any, are for information purposes only. In the event of discrepancy, the Spanish version shall prevail.
The customer declares that the deposited vehicle is their property or that they have sufficient authorisation to contract the service and deliver it for safekeeping.
The customer states that the vehicle meets the minimum legal conditions required to circulate and remain parked, and shall be liable for any damage or loss caused by failure to comply with this obligation.
The customer authorises the movements of the vehicle and the manoeuvres necessary for the proper provision of the safekeeping service, internal transfer, parking organisation or provision of additional contracted services.
The transfer service to the airport and, where applicable, to the train station or port shall be provided under the conditions and rates published on the PORTAL or communicated to the customer at the time of contracting.
The customer must contact Parking Lido upon return in order to coordinate collection at the point previously indicated by the company.
If the customer does not appear at the agreed place and time for collection, the company may reorganise the service and, where applicable, pass on the additional costs incurred.
In the case of transporting minors, the service shall be subject to compliance with traffic and road safety regulations. Where necessary, the customer must provide the appropriate means for transporting the minor.
At the time of delivery of the vehicle, a service order or equivalent document may be drawn up including the vehicle data, mileage, fuel level, visible damage and any other relevant observations.
It shall be the customer’s responsibility to arrive with sufficient advance notice. Parking Lido shall not be liable for loss arising from delays attributable to the customer’s lack of foresight or to occasional peak workloads.
If the customer decides not to wait for the entry inspection or for the corresponding report to be completed, the customer shall be deemed to accept the condition of the vehicle at the time of delivery, unless proven otherwise.
Parking Lido shall not be responsible for removable accessories, objects or personal belongings left inside the vehicle that have not been previously declared, verified and expressly recorded in the service order.
The vehicle keys must be handed over to authorised Parking Lido staff for the proper safekeeping and management of the service, unless another arrangement has been expressly agreed.
Authorised staff may move the vehicle within the facilities where necessary for parking organisation, space optimisation or provision of the contracted service.
Any modification of schedules, flights or reservation details not previously communicated may result in waiting times, reorganisation of the service or surcharges in accordance with the rates in force.
Parking Lido shall not be responsible for the operation of vehicle electronic devices affected by external incidents, interference or circumstances beyond the company’s control.
Any doubt or incident may be raised by email at parking@autoslido.es, by telephone at (+34) 952 24 54 57 or by post at Avda. Comandante García Morato 48, 29004 Málaga, Spain.
The vehicle may only be collected by the depositor or by a person who proves sufficient authorisation, and a valid identification document and the relevant supporting documentation may be required.
In accordance with Law 40/2002, the owner of the parking facility may exercise the right of retention over the vehicle as security for payment of the service price.
In long-term contracts, renewals, extensions or modifications shall be subject to the economic and operational conditions in force at any given time.
The vehicle’s stay shall be covered by the company’s civil liability insurance or by such cover as may correspond under applicable regulations and the insurance policy contracted by the company.
Parking Lido shall not be liable for mechanical breakdowns, hidden defects, manufacturing defects, prior wear or internal failures of the vehicle not directly attributable to negligent action by the company.
Parking Lido shall not be liable for mechanical breakdowns, hidden defects, manufacturing defects, prior wear or internal failures of the vehicle not directly attributable to negligent action by the company.
Objects or goods left inside the vehicle are excluded unless expressly accepted and documented.
Minor non-structural damage, damage not apparent at the time of reception or damage hidden by dirt, wear or the previous condition of the vehicle may also be excluded from coverage.
Given the difficulty of detecting certain micro-impacts, cracks or non-visible damage to windows, light clusters or other delicate parts, their assessment shall be conditional upon the checks carried out at the time of reception and return.
Damage arising from breakage or malfunction caused by wear, age or poor maintenance of the vehicle shall likewise be excluded.
Complaints must be made at the time of return of the vehicle or immediately thereafter, in accordance with the procedure established by the company.
The applicable rates shall be those published on the PORTAL or communicated to the customer at the time of contracting, and may vary depending on season, availability, entry and exit dates, vehicle type and additional services.
The method for calculating days, fractions and cut-off time shall be that indicated on the website or in the economic conditions in force at the time of reservation.
The price information shown on https://parkinglido.com is informative and contractual when it forms part of the booking process or of the confirmation sent to the customer.
The amount of the stay and of the contracted services must be paid using the means enabled by the company, and the vehicle may not be collected without full settlement of the amounts due, unless expressly agreed otherwise.
In reservations without prior payment, the amount for the parking stay and additional services must be paid before the vehicle leaves the facilities, using the means of payment accepted by the company.
In the case of reservations paid in advance, the conditions communicated to the customer at the time of purchase shall apply regarding modifications, extensions, differences in stay, cancellations and possible refunds.
Availability of the service shall be subject to prior reservation where indicated. The company may not guarantee the service if the customer does not properly communicate relevant changes to the reservation.
Any change in arrival or departure times must be communicated to Parking Lido as soon as possible.
Only authorised Parking Lido staff may park, move or handle vehicles within the facilities when necessary for the provision of the service.
Custody of the keys may be mandatory where required by the operation of the parking facility and the type of contracted service.
The customer must follow staff instructions at all times to ensure safety and the proper functioning of the service.
Parking Lido may cancel a reservation for justified reasons, including actual lack of availability, force majeure or operational incidents that prevent the service from being provided under appropriate conditions, informing the customer as far in advance as possible.
The conditions for cancellation by the customer shall be those published on the PORTAL or communicated during the reservation process.
Claims relating to the condition of the vehicle or to additional services must be made at the time of delivery or return, or immediately thereafter if the damage could not have been noticed at that time.
Claims regarding charges, invoicing or proof of payment may be sent to reservas@parkinglido.com, by telephone at (+34) 952 24 54 57 or by post to Avda. Comandante García Morato 48, 29004 Málaga, Spain.
For proper processing, the customer must provide as much information as possible and, where appropriate, the relevant supporting documentation.
Customers must respect the existing signage in the facilities and the instructions of authorised staff, which shall prevail over any other general indication where necessary for the operation of the service.
Vehicles must move at a moderate speed within the facilities, respecting internal signage and staff instructions.
Entry, exit, collection and return manoeuvres must be carried out in accordance with company instructions and with due observance of basic safety rules.
The personal data provided in the framework of the reservation or contracting shall be processed by Autos Lido S.A. for the purpose of managing the reservation, providing the service, dealing with incidents, complying with legal obligations and, where appropriate, carrying out the relevant invoicing. Additional information on data protection is available in THE WEBSITE’s Privacy Policy.
This contract shall be governed by Spanish law. Any dispute arising from the contracting or provision of the service shall be submitted to the Courts and Tribunals having jurisdiction in accordance with the applicable regulations, respecting, where appropriate, mandatory jurisdiction rules regarding consumers and users.
